CERBERUS HELPDESK PDF

Cerberus Helpdesk – Cerberus Helpdesk is a web based email management software created using PHP and MySQL. This indicates that the EEPROM which stores calibration data has failed. Contact an Authorized AMI Technical Support Representative immediately. American Magnetics, Inc. Flint Rd Oak Ridge, TN, USA Phone: Monday – Thursday a.m. – p.m. (-5 GMT) Friday a.m.

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The app is currently available in English and it was last updated on I just wanted to say thanks for continuous improvements in Cerberus Helpdesk. Turn any email account into a supercharged team inbox. Increase productivity by giving each agent the tools necessary to view and manage their e-mail workload according to their special role. Cerb has helped thousands of teams. Was this review helpful? See below the changes in each version:.

We became so efficient with our email customer relations using Cerberus that we started to get more work done elsewhere in the organization. Until now the program was downloaded times. Not only is Cerb a great product, but the team who develop and support it are a fantastic group of people. Overview User Reviews Specs.

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crberus Please submit your review for Cerberus Helpdesk. Select type of offense: Sort Date Most helpful Positive rating Negative rating. Cerberus allowed us to gain efficiencies across ‘s of our business support staff, Customize and streamline workflow across our companies and continues to be integral to the health of our teams.

Cerberus Helpdesk

We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Choose from a dozen built-in widgets, or even build your own. Build and share improvements with “packages” — blueprints for importing a set of pre-built records and bot behaviors.

We implemented Cerberus and immediately decreased our support response time.

So much so that I can’t help sitting back and going ‘You know what else I could use with this? Publisher Description Cerberus Cwrberus is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.

Once the Help Desk Software is installed your customers will be Monitor team performance with customizable real-time dashboards. Triage and distribute work by taking into account its importance and the responsibilities of each team member.

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Cerberus Helpdesk Free Download

The software includes many value added Cerb is instantly trainable. The virtual attendants feature lets helpdes, process tickets and automate the assignment and oversight of tickets.

When ThinkGeek started using Cerberus we soon realized how much wasted time we had spent dealing with conventional email clients. You are logged in as.

Cerb – Web-based teamwork and workflow automation

Plan and manage projects with interactive boards. Cerb is focused on your goals. Click here to review our site terms of use. Set response time targets to ensure your customers are receiving timely solutions that meet or exceed their expectations.

Our team also is always eager to upgrade to the latest release and see which of their ideas were incorporated. Cerberus Help Desk is a Web-based e-mail management system.

Web-based teamwork and workflow automation

Cerb is a breath of fresh air. Reply to this review Was this review helpful? Its ability to adapt to nearly any business need or use case is astonishing.