DIN EN ISO 9241-11 PDF

ISO is a multi-part standard from the International Organization for Standardization (ISO) ISO ; ISO ; ISO ; ISO ; ISO ; ISO ; ISO ; ISO ISO Ergonomic requirements for office work with visual display This part of ISO introduces the concept of usability but does not make. DIN EN ISO Ergonomics of human-system interaction – Part 11 : Usability: Definitions and concepts (ISO ); German version EN.

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Part 2 addresses task design for working with computer systems.

The standard includes five annexes: Although sin deals specifically with displays used in offices, it is appropriate to specify it for most applications that require general purpose displays to be used in an office-like environment.

Would you like a searchable version of this document on your own computer? The recommendations cover command language structure and syntax, command representations, input and output considerations, and feedback and help.

ISO 9241 Part 11: Guidance on usability

ISO standards by standard number. It was originally titled Ergonomic requirements for office work with visual display terminals VDTs. Init revised ISO Get free email updates Join our community of UX professionals who get their monthly fix of user experience insights from Userfocus and get free, exclusive access to our reports and eBooks.


Gives ergonomic principles formulated in general terms; they are presented without reference to situations of use, application, environment or technology. Retrieved from ” https: Retrieved 22 July Do you need a more up-to-date version of this guide? ISO for Beginners Do you need a more up-to-date version of this guide? Our services Let us help you create great customer experiences.

With its introduction init revised ISOHuman-centred design for interactive systems. User experience research User experience design User experience training.

Of particular interest to the lay computer user are the definitions of flat-panel TV and monitor pixel defects provided in the ISOxx series of standards which renders obsolete ISO It also includes a suggestion for a user-based performance test as an alternative way of showing conformance. Free newsletter Over 7, people get our monthly newsletter. Parts 3—9 deal with physical characteristics of computer equipment. Do you need a version formatted for printing?

Instead it defines usability as the:. Articles needing additional references from August All articles needing additional references All articles with unsourced statements Articles with unsourced statements from April Views Read Edit View history. Over 7, people get our monthly newsletter.

Some premium branded finished product manufacturers have started to specify their products as Class 0 or offer a Class 0 guarantee for an additional premium.

This part deals with general ergonomic principles which apply to the design of dialogues between humans and information systems:.

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Part 10withdrawn “Dialogue principles”: Most premium branded finished product manufacturers retail TVs, monitors, Laptops, etc. Budget panel manufacturers tend to specify their products as Class 1 [ citation needed ].

It provides guidance on how task requirements may be identified and specified within individual organisations and how task requirements can be incorporated into the system design and implementation process.

Parts and parts 11—19 deal with usability aspects of software, including Part a general set of usability heuristics for the design of different types of dialogue and Part 11 general guidance on the specification and measurement of usability.

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For example, two zeros in the number indicate that the document under consideration is a generic or basic standard. These principles are intended to be used in specifications, design and evaluation of dialogues for office work with visual display terminals VDTs.

International Organization for Standardization. ISOErgonomics of human-system interaction, provides guidance on human-system interaction throughout the life cycle of interactive systems. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed.