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Product sold without warranty: Warranty withdrawn refurbished product: Verify that the mechanical links between the bar and the actuator assembly are secure and fb5500 catching or binding on any other printer components. We are unable to determine your warranty status for the product and serial number provided. Any warranty support needed would be completed by the reseller that sold the product. Clean any cured ink bf500 from the belt.
Troubleshooting “The alignment bar hit something while moving” message on HP Scitex FB and FB printers To troubleshoot The alignment bar hit something while moving message, complete the following steps:.
HP Scitex FB500 Industrial Printer Troubleshooting
By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. As the alignment bar moves downward, it reaches a build-up of ink and cannot move any farther.
Any electrical cabling is not visible in this view. Ensure that the encoder strip 4 in Figure 3 is properly positioned in cb500 holder. If The alignment bar hit something message continues to appear on the control fv500 after cleaning and troubleshooting the printer, then the alignment bar may require recalibration.
If you are unable to correct any issues, or if you have questions, please contact an authorized HP reseller or the regional HP Customer Care Center for further assistance. Asia Pacific and Oceania.
HP Scitex FB Industrial Printer Troubleshooting | HP® Customer Support
The serial number provided does not match the previously selected product. Asia Pacific and Oceania.
This product was sold by a third party. The Virtual Agent is currently unavailable. One or more of the values entered is not permitted.
In the following figures, only the service end of the printer is illustrated. Europe, Middle East, Africa.
If there is nothing obvious blocking the path, the message may appear for one of these reasons:. Please return to the product information page and verify the numbers provided or ph again later. Please enter a Product Number to complete the request.