The Kepner Tregoe method (KT-method) is a problem analysis model in which the “problem” is disconnected from the “decision”. An English synonym for this. The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods. It is sometimes called a root cause analysisand. K.T. Decision Analysis. 1. Write a concise decision statement about what it is we want to decide. – Use first four problem-solving steps to gather information. 2.

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Kepner Tregoe Method4. Kepner and Benjamin B.

The Kepner-Tregoe Matrix

How many decisions do you make in a day? However, for those strategically important choices that you need to be sure to get right, using the Kepner-Tregoe Matrix to aid your decision is a great option. To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental questions are reflected:.

What are your success factors for the good Kepner Tregoe Method set up?

The Kepner-Tregoe Matrix

It is a structured technique to identifying and rank all factors critical to the decision. Frustrated with your web site? As a tool for identifying problems, as a tool for taking better decisions. Clarify the situation, outline concerns and choose a direction.

What do you think? The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods. Kepner Tregoe decision making sets up an outcome as well as how exactly it should be achieved. After all, it is really the causes that need to be solved, not the problems themselves.


Analysiz strategic requirements Mustsoperational objectives Wantsand restraints Limits 3. Define the problem and determine its root cause. Kepner Tregoe decision making is a structured methodology for gathering information and prioritizing and evaluating it.

You can have one or the other, not usually both. Please ddecision your comment! You have entered an incorrect email address! Save my name, email, and website in this browser for the next time I comment. Knowing what you would consider to be a success can help you through the rest of the decision making process.

You need to take your time when accurately defining the problem and its underlying causes. Much patience and determination may be required! Did the Adverse Consequences Table change deciaion original decision? The building trfgoe still tregie on fire! You might assume that you know exactly what the problem is, so you may just rush through this step in order to start working on solutions.

If you liked this analusis, then please subscribe to our Free Newsletter for the latest posts on Management models and methods. Rating the Adverse Consequences 10 Analyiss Rate Each adverse Consequence — on the possibility it will occur — and the Seriousness if it does occur — then multiply Probability x Seriousness and sum 5.

How to cite this article: Assign a relative score for each alternative on an objective-by-objective basis 6. Many of the old Total Quality Management tools are also useful for solving problems and making good management decisions. Identify alternatives and perform a risk analysis fir each one.

Prepare a decision statement having both an action and a result component 2. When it has become clear which tasks are to be prioritized action list preparations can be made for potential problems. Not only should you be concerned with the problems themselves, but more importantly, you should be focused on the root causes of those problems.


Once all of the options have been laid out in front of you, the final decision can be made. I have used it all the time along my career as a manager of organizations, with extreme success. It is marketed as a way to make qnalysis decisions in that it is said to limit conscious and unconscious biases that draw attention away from the outcome. While the Kepner-Tregoe Matrix can become quite complex depending on how many factors decison involved in a given decision, the basis of the model comes down to four steps.

At this point, you are simply going to identify the concerns that are involved in the decision, and you are going to outline the priorities that you have in this case.

Kepner Tregoe |

Henry Mintzberg Organizational Configurations December 18, In spite of the available information, people kpener process information badly, misinterpret this or overlook important matters.

Decisions are a regular part of life, and a regular part of business. As a toolit is popular because it limits conscious and unconscious biases that deision to steer a decision away from its primary objectives. Step Two — Problem Analysis: Pros and cons This step-by-step, systematic approach makes it easy to do the Kepner Tregoe decision analysis.